Legal

Refund Policy

We are committed to providing you with quality software products. If you are unable to use the software properly due to product issues or technical reasons, please contact our customer service within 14 days of purchase, and we will handle the refund or exchange for you.

Refund Conditions

We offer a 14-day satisfaction guarantee. You may request a refund if you meet the following conditions:

Applicable Situations:
• Product issues preventing normal use
• Technical reasons affecting software functionality
• Request submitted within 14 days of purchase

Special Cases

Duplicate Charges

If duplicate charges occur, please provide relevant proof, and we will immediately process a refund after verification.

Product Not Received

If you have not received your license key information after completing payment, please contact customer service, and we will assist you immediately.

Refund Process

Application Steps:
1. Contact customer service with complete order information
2. Explain the reason for refund and provide relevant proof
3. We will review within 1-3 business days
4. Refunds will be processed through Paddle

Important Notes

  • Refund applications require complete order information and relevant supporting documents
  • Refund amounts will be returned after deducting processing fees
  • Refund processing time is approximately 5-10 business days
  • Used licenses may not be eligible for full refund

Contact Us

If you have any questions about our refund policy, please feel free to contact us:

Email: service@repeatshot.com
We will respond to your inquiries as soon as possible

This refund policy was last updated on October 24, 2025.